The Beginning
In 2013, Andy and Lindsey founded Trusted Technology on an observation the rest of the industry had missed.
Both had spent years running a national technology concierge service, working closely with high-net-worth clients and learning, in detail, how they actually lived. One thing stood out: traditional home technology companies kept traditional hours, nine to five, Monday to Friday. For clients whose homes ran on that technology every day of the week, that gap was more than an inconvenience. Technology doesn't check the calendar before it decides to fail on a Saturday evening.
So Andy and Lindsey built Trusted Technology around a different standard: a genuine seven-day service, designed for the way our clients actually live rather than the way the industry preferred to work. That single decision shaped everything that followed. It's why service still sits at the centre of every system we design and every relationship we keep long after installation day.
FROM A BACKSTREET WAREHOUSE TO SOMETHING ALTOGETHER DIFFERENT
Thirteen Years in the Making
The early years were spent working from a small warehouse on an industrial estate, installing multi-room audio systems and the first generation of integrated cinema rooms for clients across the region. Business was good. But something didn't sit right.
Clients were committing £100,000, sometimes considerably more, to home technology and cinema rooms they could never experience before investing in them - nothing more to go on than a conversation, a brochure and a leap of faith. You wouldn't buy a prestige car on someone's word alone. Why should one of the most significant investments a homeowner makes in their own property be any different?
That question changed the direction of the company. We wanted somewhere clients could stand in a finished room, hear the sound, watch the light shift, and know exactly what they were investing in before a single penny changed hands. Renting never felt right - a lease can always be pulled away, and what we were building deserved permanence, not uncertainty.
In 2017, Andy and Lindsey backed that belief with everything they had, selling what they personally owned to buy a disused electricity substation on one of Nottingham's busiest roads, and set about pouring everything into an Experience Centre unlike anything else in the industry.
OUR SPACE. YOUR PROOF POINT.
Where We Are Today
The gamble paid off. The Experience Centre now stands on the site of that same disused substation, giving clients the ability to see, feel and touch the technology before they decide, rather than take our word for it. No more brochures, no more leaps of faith - just real rooms doing exactly what they would do in a client's own home.
That's not where it stops. We're developing the space further, bringing in the latest and greatest technology has to offer, from F1 race simulators to fully immersive golf simulators, alongside everything already here. It's also becoming a home for the trade as much as our clients - somewhere interior designers and architects can explore what's genuinely possible, and build it into their designs from the start rather than working around it later.
The belief that shaped Trusted Technology back in 2013 hasn't changed. It's just grown a great deal bigger than we ever expected it to.
Service, Still at the Heart of It
Thirteen years and well over 1,000 projects later, one thing hasn't moved: our commitment to looking after clients long after installation day.
Hundreds of clients now rely on TrustPack™️, our award-winning aftercare programme, built on the same principle Andy and Lindsey started with back in 2013 - that technology doesn't take weekends off, and neither should the people responsible for it. We continue to invest in training and developing our engineers, so that as the systems we install grow more capable, the level of service behind them keeps pace.
It's why clients who first came to us for a single room often come back years later for a whole home. Service was never the add-on. It's the reason Trusted Technology exists.
INDUSTRY RECOGNITION
Recognition that Reflects the Work
Trusted Technology has been named Control4 Dealer of the Year on multiple occasions, one of the most respected recognitions in the residential technology industry. We don't mention it to impress. We mention it because our clients deserve to know they are working with a team that others in the industry measure themselves against.
The Founder Story
Andy
MANAGING DIRECTOR
Andy's journey began in a Mansfield Hi-Fi shop, learning firsthand how technology impacts people. Rising to regional manager at Sky by 19, he installed systems for high-profile clients. This experience shaped Trusted Technology's philosophy: know your craft, respect clients' spaces, and deliver seamlessly.
Founded in 2013, Trusted Technology has earned multiple Control4 Dealer of the Year awards and created an Experience Centre where clients can truly experience their future homes. After 30 years, Andy is still driven by clients' surprise at what's possible.
THE TEAM
The People Behind
Trusted Technology.
We're real people who genuinely love what we do. And we think you should know us before you invite us into your home.
