The Role

We're looking for an engineer to join our installation and service team, working directly in the homes of high-net-worth clients to install, configure, and support smart home and AV systems.

This isn't a role where you turn up, fit the kit, and leave. You'll be in beautiful homes, often occupied while you work, representing Trusted Technology at every moment you're on site. That means the way you work matters as much as the technical result: how you protect a client's home, how you communicate, and how you leave a room when you're done.

What We're Looking For

We're less interested in a perfect CV than in the right person. Specifically, someone who is:

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• Inquisitive — genuinely curious about how systems work, willing to dig into a problem rather than guess at it, and always looking to learn more

• Adaptable, with an "adapt and overcome" mindset — comfortable moving between different homes, systems, and client personalities, able to think on their feet when something doesn't go to plan, and just as comfortable adapting to new tools, processes, and standards as our business keeps evolving

• Excellent with end users — able to explain technical things simply, put clients at ease, and represent our brand professionally in someone's home

• Ultra neat and meticulous — understands how to operate in homes of significant value, and leaves no trace of the work beyond the finished result

• Experienced with high-net-worth clients, or a comparable environment where discretion, presentation, and service standards matter (private households, luxury hospitality, premium retail, high-end trades, and similar backgrounds are all welcome)

• Positive, with a genuine can-do attitude — someone who brings energy to the team rather than drains it, looks for solutions rather than reasons something can't be done, and lifts the people around them

We're serious about that last point. We've worked hard to build a positive, supportive team culture, and we protect it carefully, because one negative attitude can undo the good work of everyone else around it. If that sounds like you, you'll thrive here.

We don't expect to find someone who ticks every box already. What matters most is passion for the work and the right instincts. If you're currently in a similar or adjacent industry, electrical, structured cabling, security systems, custom install, luxury hospitality, or high-end residential trades, and you're excited by the idea of working with cutting-edge smart home technology, we want to hear from you.

We're growing, and growing means change: new systems, new processes, new standards, sometimes new plans halfway through a job. If you're the type who adapts and overcomes rather than waits for someone to hand you a fixed set of instructions, you'll fit right in here.